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Elbow Lake
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Service Manager
Titan Machinery
Elbow Lake, MN
Overview: Join the Titan Machinery team as a S ervice Manager where you will manage the stores service operations and ensu re top-notch customer satisfaction . In this pivotal role, yo ull o versee all aspects of service operations, ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency. This position is a great fit for your career if you:: Financial and Performance Management: U nderstand key financial drivers, ensure the department meets or exceeds goals, market services to maintain a consistent income stream, and effectively manage workflow s , including work schedules, employee schedules, and customer work orders. Customer Interaction and Experience : Handle all customer inquiries and communications, from repair estimates to resolving complaints, and manage the service department's workflow to meet financial and operational goals. Documentation and Communication : Supervise and schedule employees, market the service department to ensure a steady workflow, and e nsure all service records, work orders, and documentation are maintained accurately, thoroughly, and in a timely manner . Safety and Compliance: U phold environmental, health, and safety regulations , and e nsure all vehicles meet legal requirements. If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond. Apply today and take the next step towards a rewarding career with Titan Machinery! Qualifications: Required: 2+ years related experience and/or related military experience, or related education/training (degree, certificate, etc ) Ability to travel up to 30% of the time and work flexible hours Ability to effectively lead and manage people Titan Machinery provides a generous total compensation package including the following benefits: Health and Dental Insurance - Titan Pays the Premium for Single Coverage!!?? HSA (Health Savings Account) up to $1500 tax-free each year, contributed to your account by Titan Machinery.? Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term disability and more! 401(k) with company matching on your FIRST DAY of employment? Competitive PTO, Bereavement, Paid Volunteer EMT, Paid Firefighter leave plans Paid Parental Bonding/Pregnancy-Related Leave? Performance-based incentives?? View more about our benefits on our Careers website here: https://www.titanmachinery.com/titan-careers/careers/benefits Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Mach
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